PRIVATE POLICY

 WHAT WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: with your permission, we may send you emails about our store, new products, and other updates.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

Disclosure

We may disclose your personal information if we are required by law or if you violate our Terms of Service.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases, and general Shopify application. They store your data on a secure server behind a firewall.

Payment

 If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify's Terms of Service here or Privacy Statement here.

 THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

 When you click on links on our web store, they may direct you away from our site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that there is no inappropriate loss, misuse, access, disclosure, alteration, or destruction of it.

If you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-accepted standards.

COOKIE POLICY

The Monchy To Go website (hereinafter, the "Website") uses cookies and other similar technologies to provide a better, faster and safer browsing experience, improve navigation, and obtain statistical data. In this Policy, we explain what these technologies are, what they are used for (for example, to log in to browsing, save preferences, personalize the content that is disseminated, and show more relevant ads) and by whom.

We will explain how we and our partners and third parties use these technologies.

Identification

This Website is owned by Monchy To Go, located at General Martínez Campos 4, Madrid, Spain, registered in the Madrid Mercantile Register, Volume 29791, Section 8, Sheet M535995, and with CIF B-86420296.

On our Website, we use our own cookies that allow us to improve the user experience and offer content tailored to their interests through content personalization. In addition, we use third-party cookies (Google Analytics from Google Inc.) that personalize the advertising of the pages visited with content of interest to our users.

If you continue browsing with your browser configured to accept cookies, we will understand that you accept the installation of cookies as detailed in the Cookies Policy.

What are cookies?

Cookies are files that are sent to your browser and installed on the device from which you browse in order to store information that can be retrieved later. Cookies allow a website, among other things, to store and retrieve information about a user's or their equipment's navigation, and depending on the information they contain and how the equipment is used, they can be used to recognize the user.

These technologies are essential for the proper functioning, integrity, availability, and relevance of the content of this Website and provide significant advantages in providing services, facilitating navigation, and usability.

Cookies are not computer viruses and cannot read information stored on any device. They cannot damage, slow down, or alter the user's equipment.

What do cookies do?

Cookies do not personally identify the user and do not pose any risk to their computer or mobile device. They are not viruses or spyware. They are simply tools used by the websites that the user visits to improve their browsing, to ensure that their data travels safely through the network, to help us understand which information on our Website is most useful to our users, or to know what offers may be of interest to each user. And all this, in a completely anonymous way: we will never know the name of the user, nor address or phone number unless the user provides it to us.

1. Types of cookies according to the entity that manages them.

Depending on the entity that manages the equipment or domain from which the cookies are sent and processes the data obtained, we can distinguish.

Own cookies: These are sent to the user's terminal equipment from www.monchytogo.com.

Third-party cookies: These are sent to the user's terminal equipment from equipment or a domain that is not managed by Monchy To Go, but by another entity that processes the data obtained through cookies. Since it is these third parties who proceed to their implementation, the blocking and uninstallation of the same are governed by their specific conditions and mechanisms.

2. Types of cookies according to the length of time they remain active on the terminal equipment.

Session cookies: These are a type of cookie designed to collect and store data while the user accesses a website. These cookies are stored on their equipment until the user's browsing session ends.

Persistent cookies: These are a type of cookie in which the data is still stored on the equipment and can be accessed and processed during a period defined by the responsible party for the cookie, which can range from a few minutes to several years.

3. Types of cookies according to their purpose.

Technical cookies: These are those that allow the user to navigate through the website or platform and use the different options or services that exist in it, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, using security elements during navigation, or storing content for the dissemination of videos or sound or sharing content through social networks such as Twitter, Facebook, Google+, or Youtube. They are session and persistent cookies.

Personalization cookies: These are those that allow the user to access the service with some predefined characteristics based on a series of criteria in the user's terminal, such as the type of browser through which the service is accessed, the regional configuration from where the service is accessed, etc.

Analytical cookies: These are those that allow us to quantify the number of users and thus carry out the statistical measurement and analysis of the use made by users of our website. To do this, their navigation on our website is analyzed in order to improve it.

Advertising cookies: These are those that allow the most effective possible management of the advertising spaces that could be included on our website.

Behavioral advertising cookies: These cookies store information on users' behavior obtained through continuous observation. Thanks to them, we can know the browsing habits on the internet and show you advertising related to your browsing profile.

What is the purpose of using cookies?

At Monchy To Go, we use cookies at all times throughout the website www.monchtogo.com:

- To understand the user's navigation and create advertising segments.

- To offer personalized content to the user.

- To obtain statistical data from Google Analytics.

Additionally, the user should be aware that if they decide not to allow the use of cookies from www.monchytogo.com, some features of the website may not function properly, and we may not be able to adapt the information we offer to their interests.

The information provided below will help understand the different types of cookies installed through the various pages of this website.

How to disable cookies?

Generally, browsers allow cookies by default. When browsing www.monchytogo.com, you are accepting the use of cookies. However, users can decide whether they want to navigate with or without cookies, as users can modify their preferences at any time. To restrict, block or delete cookies from this website, the user can do so at any time by modifying the settings of their browser. Although the settings of each browser are different, it is common for cookie settings to be done in the "Preferences" or "Tools" menu.

The user can access the preferences menu of their browser and configure it to not install cookies, delete existing ones, and/or delete them before browsing other pages of the website.

Consent

If you continue to browse our website, we consider that you accept the use of cookies contained in this Cookie Policy. You can revoke this consent at any time. Additionally, you can manage and control the cookies we use on our website through the cookie usage tools indicated above.

COOKIE POLICY UPDATE

The Cookie Policy may be modified based on legislative changes or to adapt this policy to the instructions issued by the Spanish Data Protection Agency, as well as when changes occur in agreements with third parties that install or use cookies through our portals.

Age of consent

By using this site, you declare that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your dependents minors to use this site.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time. Please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners, so we can continue to sell you products.

QUESTIONS AND CONTACT INFORMATION

If you want to: correct, amend or delete any personal information or simply you want more information, contact us by email at hi@monchytogo.com